課程大綱： 業務分析培訓
What is Business Analysis?
Business Analysis Planning and Monitoring
Requirements Elicitation – Gathering Information
Requirements Management and Communication – Defining the process
Enterprise Analysis – Defining the problem
Requirements Analysis and Documentation – Defining the Solution Model
Solution Assessment and Validation – Supporting the Balance of the Product Life Cycle
Underlying Competencies for BA - soft skills
Techniques for Requirement gathering process
UML modelling and prototyping (Rational Rose, Visio, Erwin, Visual paradigm, Enterprise Architect).
Project management (procurement management, Risk management, proposal writing).
SDLC (Traditional methodologies and Agile methodologies) models, Quality standards (ISO, CMMI) and Testing (Manual and Automation).
Different domains introductions (eg Telecom, Banking, E-Gov, Travel and hospitality, Health care, BPO, Engineering services).
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